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Return Policy

spot goods
1. All in-stock items are non-refundable.
2. If you choose SF Express to deliver the goods, if there is any problem with the goods, except for the wrong goods, no return or exchange is allowed. If you have any requirements for product quality, please visit the store to buy.
3. The buyer shall bear the risk of logistics and delivery by himself. For all goods, the company will not be responsible for any damage to the logistics and delivery

Exchange policy
The company only accepts requests for replacements due to wrong shipments.
If you choose SF Express to deliver the goods and find that the wrong goods have been sent after receiving the goods, the customer can apply for a replacement within the same day after receiving the goods (based on the date of receipt of the system).

Exchange Notes
To apply for a replacement, you must apply for a replacement within the same day after receiving the product (subject to the system's receipt date).
When exchanging, please keep the original packaging intact, otherwise the exchange will not be accepted

In the following cases, the exchange cannot be accepted
1. Failure to submit a replacement request within the date of receipt
2. The goods are man-made damage
3. The goods or goods packaging is damaged or the accessories are incomplete or the receipt issued by the company cannot be provided

We do not accept any exchange requests that have not been requested. Please contact Customer Service first.

Return process
1. Contact customer service staff
2. Confirm that the goods can be exchanged
3. Prepare complete goods
4. Provide receiving time, contact information and address
5. Recycle the logistics entrusted by the store

In case of any dispute, the company reserves all rights of interpretation and decision